# Find the *right* support. Not just any support.

Tell us what is going on, in your own words. We will introduce you to a professional who fits *what you told us*.

Thanks for your interest. We're not taking on new clients at the moment.

Leave your email and we'll let you know as soon as we're ready for you.

This conversation helps us find you the right support.

What you share helps us understand what you're looking for and find someone who fits. Your email keeps you updated on what's happening next and isn't shared with anyone we introduce you to.

[Privacy policy](https://viacara.com/privacy/) [Terms of service](https://viacara.com/terms/)

A conversation, not a form.

[Review us on Trustpilot](https://www.trustpilot.com/review/viacara.com)

- Understood, not searched We listen for what matters.
- Private by design Held in Europe, protected by GDPR.
- Verified professionals Registered, insured and checked.
- Led by the evidence Research you can read yourself.

## Choose your starting point

First time *reaching out* You do not need to know what you need. Say what is going on and we will take it from there.

Had support *before* Coming back is not starting over. You already know some of what helps, and we will build on that.

Looking for *a change* If the connection with the last person was not right, that matters. We will look for someone different.

## How it *works*

Three steps. No forms, no endless lists.

1. ### Have a *conversation*

   Speak or type, at your own pace. We listen for what matters.

   [How the conversation works](https://viacara.com/how-it-works/#conversation)
2. ### Your *shortlist*

   A small, considered set of professionals whose approach, style and availability fit what you told us. No endless scrolling.

   [How your shortlist is made](https://viacara.com/how-it-works/#shortlist)
3. ### Get *started* together

   Choose the professional who feels right. Agree times that suit you both, then begin.

   [How getting started works](https://viacara.com/how-it-works/#reaching-out)

- No hidden charges
- No commitment
- At your own pace

You pay your professional directly, at the rate they set.

## Chosen for *who* they are, not what they treat

The strongest predictor of whether therapy works is not the technique a professional uses. It is how well you connect with them.

~30%

of outcomes explained by therapeutic alliance

We build your shortlist on how a professional works and connects, not on technique alone. The things that make you feel understood from the first session.

What predicts therapy outcomes?

Alliance

~30%

Client factors

~40%

Expectancy

~15%

Technique

~1%

Based on 50 years of research across therapy, coaching and counselling · [See the evidence →](https://viacara.com/evidence/)

## *Free* to read, whether or not you use ViaCara

Plain explanations of therapy, of what you might be going through and of what to expect. No account needed.

- ### [Understanding *therapy*](https://viacara.com/approaches/)

  What CBT, person-centred, psychodynamic and other approaches involve, explained simply, with the research behind them.
- ### [Understanding *yourself*](https://viacara.com/support/)

  Anxiety, grief, neurodivergence and more. What is going on, when it is worth talking to someone and who else can help.
- ### [Practical *guides*](https://viacara.com/guides/)

  Finding the right person, what a first session is like and what to do if it does not feel right.

## Ready when *you* are

It takes two minutes to tell us what you need. No account required.